Sparta Support
Welcome to the support page for the Sparta mobile application and web portal.
This platform is part of the Erasmus+ Sport project
"SPARTA - Building Digital Resilience in Sport: Cybersecurity Training for Coaches".
Frequently Asked Questions (FAQ)
How do I get my certificate?
To receive an official Erasmus+ Project Certificate, you must complete all the required training modules
in the app.
Important: You must enter your real First Name and Last
Name in your User Profile so we can issue the certificate to you.
If you haven't done this, go to User Profile → Edit Profile and update your details.
Is the app free to use?
Yes, the Sparta App is co-funded by the Erasmus+ Programme of the European Union and is free for all
users.
How do I delete my account?
We value your privacy. If you wish to delete your account and all associated data, you can do so
directly within the app:
1. Log in to the app.
2. Go to the User Profile menu.
3. Select Edit Profile.
4. Scroll down and click Delete Account.
Please note that this action is permanent and will remove your progress and eligibility for
certificates.
I forgot my password. How can I reset it?
On the login screen, use the "Forgot Password" link. Enter your registered email address, and we will
send you instructions to reset your password.
Contact Us
If you cannot find the answer to your question above, or if you are experiencing technical difficulties,
please contact our support team.
For more information about the SPARTA project, visit our official website:
https://secureusparta.de/